Matrix Hotels places the health and safety of our guests and employees as our highest and most important business priority. We have undertaken a number of actions and initiatives to address the ongoing COVID-19 Coronavirus concerns, including:

  • Subscribing to and remaining current with the US Department of Health & Human Services and the Centers for Disease Control and Prevention-recommended information resources and websites addressing the Coronavirus.
  • Keeping our management team and all employees fully apprised of current developments related to the COVID-19 Coronavirus.
  • Maintaining close and continuous observation of property health, wellness and safety operations, as is standard operating procedure for Matrix properties, according to current government standards.
  • An intensified daily commitment to cleanliness and hygiene, including additional steps to ensure the safety of our guests and associates, everything from handwashing hygiene and cleaning product specifications, to guest room and common area cleaning procedures.
  • Increased employee training on overall housekeeping and hygiene protocols.
  • Increased cleaning frequency of public areas (including hourly cleaning of our lobby, elevators, door handles, public bathrooms and restaurants) utilizing hospital-grade disinfectant.
  • Assembling a list of nearby health care professionals and infectious disease resources for access by employees and guests should the need or request arise.

Matrix Hotels highly encourages and recommends its guests to check with their physician in the event of symptoms, and jointly decide with their health care professional on whether travel schedules should be maintained or adjusted.


We treat health and safety with the utmost importance and would love to hear from you.  Feel free to get in touch with us on our contact page.